Update my account

How do I update my Netflix account information?

If you'd like to update your Netflix account information, follow the steps below.

Update your email address or password

Sign in to the Netflix website to update your email or change your password from the Your Account page. If you can't sign in with your current password, send yourself a password reset email. If you've forgotten the email address associated with your account, go to our Sign In Help page and follow the steps. If you see an error message when you attempt to update your password, check out our troubleshooting steps.

Sign in to the Netflix website to change your phone number from the Your Account page. If you can't sign in with your current password, send yourself a password reset email. If you've forgotten the email address associated with your account, go to our Sign In Help Page and follow the steps.

Update your billing information

Sign in to the Netflix website to update your Netflix payment method. If you have moved, you will be able to enter a new billing zip code from this page.

Note: If you are being billed through a third party and not directly through Netflix, please visit the third party's website to update this information.

If you are a Netflix member in the US who receives DVDs and you'd like us to send your discs to a different address, sign in to the Netflix website to update your shipping address.

Once you've updated your account information, we'll send you an email confirming the changes. If you experience any issues saving your updated information, follow these troubleshooting steps.


How do I update my account settings?

Account settings are updated on the My Profile page:

  • Username – Must be at 6 to 20 characters long and may only contain letters and numbers (no spaces).
  • New Password – If applicable, enter the new password you would like to use. If you do not want to update your password, leave this field blank.
  • Retype New Password – If you changed your password above, to ensure you typed your password as desired, type it again to make sure. If the passwords you entered do not match, the system will alert you.
  • Security Question – This is the question SchoolSpring will ask if you ever forget your password. If you have not selected a question yet you will be required to select one and provide an answer.
  • New Answer – If applicable, enter the answer to the question you selected. If you do not want to update your answer, leave this field blank.
  • Retype New Answer – If you added or changed your answer above, to ensure you typed your answer as desired, type it again to make sure. If the answers you entered do not match, the system will alert you.
  • Current Password – For your security we request that you enter your current password in order to make any changes on this page. This is the password you just used to log in to the system, not the new password you selected above.

Was your question answered? If not, please provide as much detail as possible below and we will be in touch.


My account is locked. How can I update my billing information or retry my payment?

If the payment information on file for your account fails when we process your payment, your account will be put on hold. Before you can use your account again, you will need to either update your billing information or retry the information already in the system.

You may make these changes when you log in with your username and password on our website at:

If you forgot your password, you can reset it here: https://www.goldenfrog.biz/forgot

If you are paying by credit card:

1. Select the Account tab on the left.

Update my account

2. From there, click the Edit link next to the Billing Info heading.

Update my account

3. Enter the requested information and then click Save.

Update my account

If you are paying by PayPal:

1. Select the Account tab on the left.

Update my account

2. From there, click the Edit link next to the Billing Info heading.

Update my account

3. Enter the email address associated with the PayPal account. After entering the required information, click Continue to Billing.

Update my account

4. Click Check out with Paypal to continue and make the billing agreement.

Update my account

Regardless of your payment method, please allow 5-10 minutes for payment updates to process. Once we successfully receive your payment, your account will unlock and be ready for use.

If you're having trouble with your PayPal billing agreement, please ensure the following:

  • Your PayPal account is Verified.
  • You have both a source of payment and a backup source of payment.
  • Your account is set-up to remit payment in U.S. Dollars.
  • In the event that your account meets all of these requirements but you are still unable to remit payment, transfer the cost of the VyprVPN plan into your PayPal account and then make a new billing agreement per the above process.

Because banking laws vary from country to country and different banks verify purchases in different ways, you may need to contact PayPal or your bank to determine if there are any issues blocking your payment to us in the event you have tried to remit payment and it continues to fail.


How to Update/View My Information and Account Settings

How to Update My Information and Account Settings

Updating your information on Craftsy is easy as pie. You can manage your account settings by clicking on your photo icon in the top right corner of your account, and select Personal Information from the drop down menu. By selecting the “edit” link on the right side of the screen you will be able to update your display name, change your email address and password.

Below are the links to each section of your Account Settings. Please note that if you update something on your account, like your photo or display name, you may need to refresh your browser/mobile app to see it take effect everywhere, or try logging out and back in.

Update my account

If you need to update your saved credit card information , you can do so on your next purchase before you checkout. Once you proceed to checkout in your shopping cart, you will see an option to edit your existing information or add a new card. Credit cards cannot be updated or edited outside of the checkout process.

How to update my profile picture

  • You can update your Display Name and photo in your Personal Information page on your account. Start by clicking on the display photo in the top right corner and under account setting click on Personal Information. Click on the “Edit” button on the right of the Profile tab, and you will be able to choose a photo from several popular social networks. There is not currently a way to upload a photo from a file - only photos from these listed sites can be uploaded at this time.
  • There is also not a way at this time to remove a profile photo all together once you have one linked; stay tuned for an update down the road for this.
  • If you recently linked your profile photo to a social network but aren't seeing your photo everywhere on the site, we recommend clearing your browser's cache (here's a guide how) or restarting the mobile app to give your account a quick refresh.

  • Update my account

There are a couple of things that Craftsy's Customer Support team will need to help you with .

Please contact us if you need to do one of the following:

  • Merge multiple/duplicate Craftsy accounts together (please send us all of your email addresses and confirm which one you'd like to use moving forward)
  • Update the currency shown in my account**
  • Fully cancel my account

**Our system displays the currency based on your location. By law, we are required to charge you in the currency for the country in which you are in in order to pay applicable fees and taxes. Please note that there are some circumstances in which we would be unable to change the currency in your account. Wherever you are physically located when placing your order on Craftsy is the currency in which you will be charged.


How do I find or update my account information?

All account information can be updated by logging into MyAccount. You will need your:

  • UserID – your e-mail address at time of purchase.
  • Password – set when you first activated FotoFusion.



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