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Trustone Financial Federal Credit Union - Golden Valley Branch

6500 Highway 55

Golden Valley , MN 55427

Driving directions to 6500 Highway 55 Golden Valley, MN 55427

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Did you suffer through long waiting times, rude tellers and high fees or were you treated with great deals, courteous service, and convenient business hours?

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unable to contact the credit union, I am out of the country

Your phone system is down, you have a system set up to reconnect with on line banking which is not working for me. I can not get my online banking because I did not get by feb statement by mail because I am not in the country, and I can not contact by phone because the phones are down. This is not good, what if my cards were declined, what if someone used my card and I could not check the bank statement. All of these things have happened in the past. Now For 4 days I have not been able to contact the bank Linda Buranen

TruStone Financial Federal Credit Union

Trustone credit card

TruStone Financial Federal Credit Union was chartered on June 20, 1988. Headquartered in Plymouth, MN, it has assets in the amount of $963,266,510. Its 87,083 members are served from 11 locations. Deposits in TruStone Financial Federal Credit Union are insured by NCUA.

TruStone Financial Federal Credit Union Locations & Hours

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Reaching them by phone is virtually impossible. After going to "automated attendant hell" and finally being told that all "representatives9quot; are busy, you are then put on hold forever.

Please ask Mr Patrick Odonnel to mail me @ [email protected]

I am the husband of Katherine Walter who arranged payment of $100 000

Into my account in South Africa.

This is a matter of extreme urgency.

Cell +2782 377 0705.

over 40 minutes still no customer assistance. phone system does not work. could have walked over by now.

phone system was a joke spent 15 min on hold. unable to call my branch. extremely frustrating a waste of my time.

This banking service is unresponsive to callers. Cannot make contact, on permanent hold and just cut off. Many attempts, and the prompts ask for 'security number' not account number. This, after my online account is repeatedly made unaccesible for no reason. Terrible customer service, a joke.

TruStone Financial FCU Acquires Failed Wisconsin CU

PLYMOUTH, Minn. — NCUA announced this morning it has awarded the remnants of AM Community CU, a failed $135 million Kenosha, Wis., credit union, to TruStone Financial FCU under a purchase and assumption agreement.

NCUA took over the 79-year-old one-time Chrysler auto workers credit union in February. The credit union lost $1.5 million for the first six months of 2012 and had less than 2% net worth and is the 15th failure of the year.