- 1 you cannot sell this item until your account is older
- 2 you cannot sell this item until your account is older
- 3 The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
- 4 How to Remove Paypal Limitation and Restore Account Access
- 5 The Best Apps and Sites for Selling Your Old Stuff
you cannot sell this item until your account is older
I buy cell phones on craigslist and resell them on ebay..
I have 300+ feedback and am a gold powerseller.
"Documentation that shows that you purchased the item(s) recently
listed for sale on eBay. Documentation that will help us verify your
items can include either manufacture invoices or receipts.
Unfortunately, we will be unable to accept photos of the items to
fulfill this requirement. "
I don't have receipts for used phones to give ebay
I used to do this except I got my stock mostly from eBay strangely enough. They limited me despite no negatives, neutrals or DSRs lower than 4.7. This 'business model' of buying and selling expensive phones is frowned upon by eBay apparently.
I don't understand ebay - if you are a powerseller they have it out for you.
Their goal is to kick you off their site for good.
I NEVER did anything wrong. ALWAYS shipped same day and had 100% positive. My feedback was glowing. I was buying used phones legitimately and you cannot sell stolen phones (if that's what they are worried about) because I check the ESN with the company before I sell it.
feedback extortion? ahhh just a warning..
non-paying bidder? we'll let you get 4 strikes before you consider banning you
SHUT DOWN FOR GOOD!
have reviewed your case and I will assist you today to understand what
else may be done to resolve this matter.
previously requested to verify your account. Unfortunately, the invoice
you provided does not appear to be from an authorized reseller and
therefore we cannot verify that the items being sold on your account are
genuine. When working with suppliers it is important to make sure
you?re dealing with a reliable company. As a seller, you?re ultimately
responsible for the legality of any item you offer for sale on eBay.
that not implementing these security measures would foster an unreliable
and untrustworthy marketplace. There are websites that do not make
attempts to verify the goods being sold through them. Many of these
websites consequently suffer from more fraud and counterfeit. Customers
know this, and often choose not to use those websites. To maintain a
level of safety and integrity, we believe that making an extra effort to
verify the items being sold on our site is a necessity.
merchandise, we are no longer comfortable permitting you to list these
items on eBay. If you would like to continue to sell on eBay, we as that
you find a new product and supplier for items that you wish you list,
should your account be reinstated.
account and the documentation we requested. I understand that being
restricted is frustrating and you would like to resolve this matter as
quickly as possible. My name is Kayla and it is a pleasure to assist you
as a member of our eBay community. I want you to know that I have
reviewed your account and understand your concerns completely.
As we stated in our previous email to you, since we were unable to
verify the supplier of your merchandise, we are no longer comfortable
permitting you to list these items on eBay. If you would like to
continue to sell on eBay, we suggest that you find a new product and
supplier for items that you wish to list, should your account be
reinstated. Please fax your new supplier information or receipts and/or
invoices for the items you wish to sell on the site to:
have reviewed your case and can confirm that we have received your fax.
I will be happy to help resolve this situation today.
the time to gather the required documentation. As previously
communicated, in our email on October 13th, we are no longer comfortable
with the sale of cell phones on your XXXXcellular account. In order for
us to continue with your appeal, we require that you provide invoices
for a new product that you would like to list instead of cell phones.
You can fax invoices to the address below.
Please fax the above requested information to:
Ebay is playing winners and looser in the used cell phone market if you not selling 2000 a week and have a staff of 50 they dont want you
Don't leave what you can do today for tomorrow. As tomorrow is never guaranteed.
I thought ,what the f-k is going on.I was selling mobile phone accesories ,noting high risk vero or so.Everything under 15Ј.But now is different bought eBay Stealth ,got through the forums every day ,reading and researching my new steps stealth steps.
Be Stealth ,keep up the forum,get the ebay stealth guide ,read the threads every day and you will be in ebay much stronger as soon as you havent thought of.
I have spend 5 hours on the phone with ebay over the last few days, and the best answer that I could get from most of them, is "not my department".
The other classic response that I received was this info was needed to verify.
Verify what? You don't have my bank account info OR my drivers license previously, so what are you verifying?
along with that, why should I produce receipts for products that I have around my house, or even if they weren't from around my house, eBay started off as a HUGE nationwide (now international) garage sale.
a way to get rid of items that other people wanted and you didn't.
Is there any threads on the social sec req and how to get around it ??
you cannot sell this item until your account is older
Its absolutely crucial to follow these steps if you want your account to survive.
If you don't follow this advice, you will most likely get suspended or limited.
We're going to make this short and simple so you have time to go through it multiple times to make sure you follow it 100% correctly. Its in our best interest to ensure you have a stable account that will last you a life time. Follow these steps, don't skip any of them and you are guaranteed to not have any issues with eBay or PayPal.
If you can understand WHY eBay and PayPal suspends and limits accounts, you will know exactly what to do and what not to do on eBay and PayPal. By knowing this information we're about to tell you, you'll be free to expand your business, increase sales and develop more and more stealth accounts. The sellers on eBay that are making thousands and millions of dollars every year already know this information. They follow these same guidelines and never get their accounts limited or suspended. Take a moment and get educated, this information is absolutely priceless and can net you a lot of business.
We want to teach you in simple terms what eBay and PayPal looks for so you can avoid doing those things and getting caught.
Part 1: Understanding eBay and PayPal
eBay and PayPal work mostly automated. That means no human is actually looking at your account. Now if you do certain things that trigger eBay or PayPal, your account gets flagged and then a human reviews the account. Now if a human reviews the account, chances are you'll run into issues and possibly get suspended or limited. Lucky for you, we know exactly what triggers eBay and PayPal. This is why its important to follow these guidelines. You'll stay under the radar and no one will bother you.
When you receive your account information, you'll get an email and a password. When you log into that email address, it will be the first time your IP address has ever logged into the email account. You have no previous log in attempts, history or any connection to the email address. So what typically happens, and you've probably experienced this before when trying to log into your email address from another computer in a different location is, you'll be asked a security question or blocked out unless you confirm something. This happens because your email address has security features enabled that will get triggered if someone else tries to log into your account from a different location, with no previous history on their computer of login into that email address.
Does that make sense?
Its done to protect your email address in case someone steals your information or password and is trying to log in from a different location. Your email will get triggered and then block the person from being able to log in.
eBay and PayPal are the exact same way!
When you log into your new eBay and PayPal account for the first time, you'll be login in from a different IP (location) and no previous history on your computer of ever login into the account. From eBay and PayPals perspective, you could have stolen someones account. We know that is not the case because the information we provide is entirely fictional, but eBay and PayPal does not know that, so its absolutely necessary to build trust . Trust is built by building up cookies, which is another word for building history on the eBay and PayPal account on your specific browser.
Part 2: Setting up your computer and internet for your new account
If you've been suspended or limited before, whatever information you used on those accounts is now blacklisted. If you use ANY of the previous suspended information, internet connection, phone number, bank account, address, even the same images from a banned account on your new account, you'll get linked and the accounts will get suspended. Every single detail must be unique. Our accounts will include all new fictional unique information, so all you have to provide on your end is the following:
- New IP address (internet connection never used on eBay and PayPal)
- The easiest way to setup a new IP address with your home internet connection is by going here and making sure to get a Guaranteed Fresh IP: https://m.24vc.com/aff.php?aff=143
- They are very friendly there and will guide you through the entire process of setting it up if you're confused. Just sign up and open a ticket for support.
- Another solution is getting a new home internet provider.
- You can also purchase a mobile hotspot from any provider in your area (tmobile, verizon, at&t, virgin etc). But if you plan on operating multiple eBay accounts, you'll need to keep track of what IP each account logs in with by using an excel sheet and keeping very accurate track. You would need to visit www.ipchicken.com every time to make sure you don't log into an account with an IP address used on another account. Never use the same IP on multiple accounts otherwise its an easy link to multiple accounts and they will get suspended.
- Always confirm your IP address is correct before accessing eBay or PayPal. Do not just connect to the new IP or VPN and assume it works. Always check the IP before accessing eBay or PayPal. Always.
- New User account (add user account on windows)
- You'll want to start fresh on your computer or laptop. Create a new user account and this new user account will be how you access your new eBay and PayPal account. Never delete browsing history in this user account.
- Firefox Portable internet browser (download free online)
- Once you're in your newly created user account, and you have your new IP address never used on eBay or PayPal, you're ready to download firefox portable. Go to google and type in firefox portable, you'll see a download available. Install it to your desktop and you'll see a folder pop up. That is the browser you'll access your eBay and PayPal account and nothing else. Don't browse with it. Don't log into your eBay or PayPal account from another computer, or another user name. Everything must stay contained within this new browser. Again, NEVER delete browsing history, cache or cookies. You want history. History is a good thing.
- Bank Account to add to PayPal for withdrawing money (never used before on PayPal)
- Any bank account will work and the name on the account does not have to match the name on the bank account. PayPal cannot see the name on the account when you make withdrawals from PayPal to bank account. So keep the same stealth information on the account, and simply just add the new routing and account number to withdraw money. Never load money onto your PayPal account from your bank account otherwise PayPal will see the mismatching names and suspend your account instantly.
Part 3: Getting started with your new eBay and PayPal account
You should be in a new user account, with a new IP in your new firefox portable browser at this point. Good. Now log into your new PayPal for the first time and confirm your email address. Once confirmed, then add a new phone number that you have ever used before on PayPal or eBay that you will have access to for receiving calls and SMS. You can either buy a prepaid phone locally for cheap and make sure you always have minutes on it, or you can add a free google voice # by going to voice.google.com and setting it up to forward to your cell phone. Just make absolute sure that it stays active as sometimes PayPal will have you confirm a SMS text before being able to withdraw money for the first time. You'll want to add this new phone # to eBay as well because they sometimes will have automatic calls made to the # to make sure the number is still active. So its absolutely vital to have a working number added to PayPal and eBay as soon as possible.
Once you've got the new number added on eBay and PayPal, then the final important step is to add your bank account and confirm it with the micro deposits. The 2 micro deposits will take a couple business days to show up, but once they do, go back to PayPal and confirm the 2 micro deposit amounts. Make sure this bank account has never been used with PayPal before. Use the name of the stealth account for name, and just input your routing and account number.
Once you've confirmed your bank account with the 2 micro deposits, log into eBay for the first time and click on listings randomly, click on other sellers, add stuff to your wish list, add stuff to your shopping cart, add stuff to your watch list, add stuff to your collection, bid on an item that you have no chance of winning. Do random stuff and just pretend like you're on eBay for the first time in your life. This is how you build cookies on your computer.
You need to do this for at least the first 2 weeks (14 days).
This is all that "history and cache" in your browser that saves your information the next time you visit a webpage. Never delete or clear the history / cache on your browser otherwise you'll have to start building trust all over gain. The more cookies you have, the more history you build up, the more eBay will trust you and the less likely you'll ever have problems.
Think about it. If you've never logged into this account and you're signing in from a different location and list brand new branded shoes right from the start, you are EXTREMELY high risk in the eyes of eBay. When you do stuff like this, automatic triggers will happen and your account will get reviewed and chances are you'll get limited or suspended.
The idea is to start slow. Pretend like you're new to eBay. Don't rush things! Follow these steps to build the foundation of a strong account and you'll be able to sell high volume in no time with absolutely no issues.
Warning: Do not change any account information (email, mailing address, ID, passwords etc) for at least the first 30 days. You need to establish trust before you can change these details. Otherwise you're asking for trouble.
Part 4: Listing your first item for sale
Okay. You've been very patient and have browsed eBay for 2 weeks and have built great cookies. Its time to list your first item for sale.
You're in your new user account, and you have your new IP still. Through your new Firefox browser, go to google and type batch purifier. You'll see a home page and a download you'll be able to get for free. Install it. This program will clean all the images BEFORE you upload them to eBay and PayPal. Pictures must be in jpg format and this program will strip away all tracing elements of where the pictures were taken, what device took the picture, as well as many other forms of data normally saved in images. Its absolutely crucial to clean images before uploading to eBay or PayPal to avoid linking images to a previous account of yours.
Okay, you got the program installed to clean images and now you're ready to list your first item for sale. Your first item for sale will ALWAYS need to be a low risk and low value item. Any used tshirts, socks, accessories, random toy, random book. Anything random that is sitting around your house that you think someone will buy for cheap (even as low as $1). Take a picture of it yourself and don't forget to clean the image with batch purifier before you upload it to eBay. Never use other listing images, or stock images from google. You can even take a loss on whatever random item you're trying to sell, you're just doing this to get your first few sales and to show eBay that you're low risk. You can sell anything at this point that is low risk. Used books are great for this. Sell your old textbooks that are collecting dust for a few dollars even if they're worth $10. You'll get a buyer that leaves you great feedback because they got a great deal. Do this for the entire 3rd and 4th week of having the account. Start with 1 listing, wait a day and list 2 more, wait a few more days and list 5 more etc. Don't list 3+ quantities of any single item for at least the first 30 days of active selling history. You need to be listing unique single low-risk, low-valued items for the 3rd and 4th week. The point of this is to show eBay you're a safe person, while simultaneously accepting your first few payments on PayPal. Always advertise accurate conditions of the product you're selling and always ship fast and keep good customer service. Keeping happy customers is the 2nd most important thing (avoiding automatic eBay and PayPal bots/reviews is first) of having a strong eBay account. Customers just want to be treated right and they want good deals. That's all it takes to keep customers happy. Ship fast, and always respond fast and friendly to any questions.
If you've gone this far and followed our advice you'll have a very stable and solid account by the 30th day. Try to keep the low-risk, low-value sales for as long as you can. Continue selling them for the life of the account if you can in between your other products for sale.
By the 6th week, you can now slowly start introducing the products you intend on selling, but do so at a VERY slow pace. If you're selling shoes, sell 1 pair, and wait until it sells before listing another one. Do this for the 6th and 7th week. You can list a few different products, but wait until they sell before listing another etc. Then by the 8th week and on you can start doubling the amount of listings you're putting up. Wait until those sell and you receive feedback before listing more etc. This should paint a very clear picture of what you have to do to avoid any issues with eBay and PayPal. It may seem slow to you but its absolutely necessary at the start to build a solid foundation. It won't have to be like this forever. By doing all this, you're putting yourself in the best possible position and you will most likely never have issues. You have to gradually do this and naturally grow the history of the account. Assuming your customers are happy and you're shipping fast, and receiving great feedback, you'll have absolutely no issues and your account will last you a life time.
Part 5: Handling your eBay fees
This part is important because its often overlooked and can lead to getting your account suspended. The best way of paying your fees is with one-time credit card payments paid 1-2 days after you show a balance on your account. Don't wait until you're automatically billed, instead just pay the fees as soon as you can. You can purchase visa/mastercard/amex gift cards at most local supermarkets with a balance up to $500. You can register a zip code to them online and then add them to your eBay account to make one-time payments.
The alternative is to use your PayPal account to pay the fees. This is perfectly fine but you have to understand 1 important thing. If you have funds "pending" or on "hold" or don't have the available funds in your PayPal account, it will attempt collecting fees from your bank account. If this happens, your account will get suspended / limited because the bank will deny the request and show the names on the account do not match. You can withdraw money from PayPal to your bank account with mismatching names without a problem, but if it happens the other way around the account is limited / suspended. So if you're going to use PayPal to pay for your fees, ALWAYS make sure you have plenty of available funds to cover them. Setting up the automatic payment option is risky unless you're keeping very good track of the cleared funds available in your account. You don't want to make an easy mistake here that will cost you your account for the sake of saving minutes on payments. Don't mess up here.
Part 6: Handling PayPal and withdrawing money
If you've followed the guidelines up to this point, you should see a small amount of money come into your new PayPal account as you start selling your first few low risk items. Anytime you receive money on PayPal, let it sit for a week before withdrawing or sending it anywhere. You don't want to receive money and immediately withdraw it or send it to another PayPal account. Remember, you don't want to trigger anything with eBay or PayPal, the idea is to stay under the radar and never have issues. So for the 3rd and 4th week when you should be receiving your low risk item sales, let the money sit in the PayPal account and do not withdraw it or send it anywhere else. By the 5th week you should have logged into your PayPal account plenty of times and you're ready to make your first withdrawal to your bank account. Go ahead and withdraw 80% of what you have in your PayPal account to your bank account but never exceed $100 total for your first ever PayPal withdraw. So if you have $100 in PayPal, you'll withdraw a maximum of $80. Follow this pattern of receiving money and waiting at least a week before withdrawing money and then keeping 20% of every withdrawal left in PayPal. This helps PayPal trust you, since you're not withdrawing every single penny. Your 2nd withdrawal ever should be $250 or less, then your 3rd should be $500 or less. Your 4th and 5th withdrawal should stay under $900 until you've established more history on the account. Do not exceed withdrawing more than $3500 on PayPal in 1 month for at least the first 90 days. Never withdraw your complete balance, always leave money behind. After the 6th-8th week, you can start withdrawing money and keeping only 10% of every withdraw left in PayPal. Never receive PayPal "gift" payments and never send them out either. The gift / friends / family option is highly abused by people through PayPal and is not recommended to ever use (always avoid it). This often times will trigger manual reviews and humans will look into the account. Always use "goods" or "services". Again, when you receive payments, never withdraw them right away or send them to another PayPal, always let funds sit for at least a week once they arrive. After you establish history through 3-4 months of activity you'll be able to withdraw several times a week without any issues.
Part 7: Emails and accessing eBay and PayPal from other devices
To make it short and simple. Do not reply to eBay messages through any email client. You can view emails from eBay / PayPal on any email client, just do not ever reply to them through any other means than the ebay.com site. If you're going to view emails on other clients other than the firefox browser you setup, you have to make 100% sure that images are disabled in your emails by checking the settings in gmail / mail. There is an option in every email client that allows plain text with no images. If you're going to view emails from other clients, you have to make 100% sure images are not showing up by disabling the feature. Always respond to messages through the eBay.com messages / my eBay page, and never through email or any other client.
Never access your new account with any phone or any other device like Ipad/tablet. Keep all access to the account from the firefox browser you created, no exceptions.
Part 8: Changing account password / information
If you've waited 30 days and built enough history, you can change your account password. Make sure not to forget it. If you need to change the address you can do that too, just don't change the name on the account as that will trigger flags. If you want to setup an address that can accept returns, you can purchase a UPS box from any UPS store and they will give you their address and a # you can add. Any mailbox store will be similar. If the address they give you is 11 winter st box #520, you will need to input the address on eBay as 11 winter st #520. No need to give any signs that its a mailbox address. UPS / most mailbox stores will still accept the mail for you with #520 without having to put box in the title (just confirm this will work with the mailbox store you're attempting to use). If you change the address, make sure to also add the 2nd address to the PayPal account shortly after as a secondary address. Its not recommended to change any account information as it can lead to manual reviews.
Part 9: US PayPal 200 item / $20,000 yearly limits
These limits are imposed by the IRS for US accounts only. Once you reach these limits in a calendar year you'll be required to input an EIN #. To get an EIN #, you'll want to register an LLC in your state as a single-member. When you register an LLC in your state, you'll be asked to form a company name (for example Winter LLC). Once you formed this LLC, then you go to the IRS home page, and you'll be able to apply instantly for an EIN #. They will require the exact company LLC name you registered (Winter LLC) and then they will give you an EIN # to reflect this company name. Once they give you this EIN #, wait 30 days as that is how long it takes to go "live" and be in the IRS system, then add it to PayPal and provide PayPal with the exact company LLC name you provided the IRS (Winter LLC). PayPal will request a company name and address. The company name you will have now, and the mailing address will be the stealth account information already on the PayPal account. PayPal cannot confirm the LLC address matches, all PayPal can confirm with the IRS is that the company name matches with the EIN provided. And the company name must match 100% perfectly. You must wait 30 days from the time you receive the EIN# from the IRS to add it to PayPal to make sure the IRS has updated their records with the information. Once finished, PayPal will raise the EIN limits and you'll have unlimited receiving limits on PayPal.
UK eBay and UK PayPal accounts do not have these limits. These are US limits and apply to US accounts and there is no way around them. If you cannot provide an EIN # or do not want to provide one once you reach these limits, you're other option is to get more high limit accounts. Its very common to have 5 or even 10 stealth accounts operating at the same time. At the end of the year, these 200 / 20,000 limits will reset and you can start from the beginning again on each stealth account. So its up to you to decide if you want multiple stealth accounts, or fewer stealth accounts with the EIN information to remove the limits.
Part 10: Final notes on what to avoid
If you sell high risk, high priced items right away, chances are you will get suspended or limited. You need to establish history (see guidelines above) before eBay and PayPal will trust you with high risk products for sale. If you sell VERO items, chances are you'll put your account at risk and get suspended or limited. Certain VERO items sold right away will guarantee an automatic suspension. In fact most VERO items if you list right away will automatically suspend your account. If you have too many customers complaining, or receive too much negative feedback, chances are you'll get suspended or limited. Selling too fast and moving money too quickly will get you suspended or limited.
Try to avoid creating listings and then taking them down. Avoid cancelling orders which will lower your overall seller metrics. Avoid returns if possible, offer buyers partial refunds to settle orders in hopes that they will keep the products and not have to return them.
eBay and PayPal is very easy to work with as long as you understand the guidelines above. You need to establish yourself as a low-risk seller before eBay will give you the opportunity to sell heavy volume. This is just business and if you think about it, it makes perfect sense.
There are millionaires being made on eBay every day. They have learned these guidelines over years of trial and error. They have adapted to the way eBay and PayPal work. They understand what to do and what not to do. The real money in sales as you know is high volume / high sales %. So spend a little time initially and invest into making a stable account that will last you forever. Here we are telling you exactly what needs to be done to avoid issues, but its entirely up to you on whether you'll follow it or not. Once we deliver the account information to you, our services are rendered and its your responsibility on what you do with the account / whether you take care of it or not. Its in our best interest to have you selling year round so you can come back to us for more accounts while you expand your sales.
Follow our advice! We want you to be successful on eBay! We've been selling for over 7 years and know what we're talking about!
You cannot rush these accounts. Take your time with them and they will last you forever.
If you need additional accounts in the future, come back to us and we will give you even better deals. We strive on having the best most stable accounts online paired with the best customer service available. We look forward to doing lots of business with you.
The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
This eBay Error is returned to the listing in INFINii, directly from eBay, telling you that "The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy." There are actually numerous things that can cause eBay is returning error.
Here are just some of the possible reasons why eBay may be returning this error:
If you're a new eBay seller, you actually must create your first listing through your eBay account itself, as mentioned in the Prime eBay training section. This means that you cannot create your first eBay listing in the ALC.
2) Your Seller Account does not have enough positive feedback
If you're a new eBay seller, you need to make sure you have enough positive feedback in order to use a third party lister like the Advanced Listing Creator (ALC). Otherwise, you will see this error returned due to not enough established positive feedback for your seller account.
3) You have improper or prohibited eBay terms in your listing
Certain text in the listing may violate an eBay policy, causing the error to show in the ALC. INFINii unfortunately is not able to determine where these terms may be in the listing description, so you'll need to try removing some terms in the title and/or description and then try publishing the listing. If the listing goes through after an adjustment in the title, you then know some terminology in the title was causing this error.
4) Your selling limit may have been reached
You may possibly have reached your selling limit for your eBay account, whether relating to the total number of items you can list or total $ amount of your listings. If this is the case, please contact eBay directly to increase your selling limits as stated in the Prime training.
5) Your Seller Account may require acceptance of new eBay terms
There are occasions when eBay may update their selling terms and conditions. You are required to accept the new terms. You can log into your eBay Seller Account and accept new selling terms and conditions, you will normally receive a message from eBay with instructions.
6) You are trying to list an Auction with a quantity higher '1'
Auctions in eBay cannot be listed with a quantity higher than '1'. Make sure your quantity for Auction Listings is set to '1' and nothing else, in order for the listing to publish.
7) Use of email address and/or '@' anywhere in your listing
eBay does not allow email addresses to be visible anywhere in your listing, even including the Return Policy section. Make sure you don't have your email address visible in your listing and/or any '@' symbols.
Incorrect 'Category' assignment
There are times that trying to post an item to an incorrect category can cause this error as well. Always try to change the category before issuing a support ticket on this error. The ALC is very good at suggesting the right category.
9) Your eBay account may have been compromised
If your account has been accessed from multiple locations, this can cause eBay to reset the password. You will be required to check your messages to find the message from eBay and follow the instructions.
10) Prohibited from Listing Items by eBay
eBay may have prohibited you from listing items and they may need to contact eBay's Safe Harbor Department.
11) Automatic Payment Method Missing
As mentioned in the Prime training, you are required to add your PayPal email and an automatic payment method for your eBay fees (this can be PayPal as well).
12) PayPal Account on Hold
As mentioned in the Prime eBay training, if PayPal requires additional information from you during the account setup you will not be able to use the PayPal account until these documents have been received and approved by PayPal.
How to Remove Paypal Limitation and Restore Account Access
Other than a permanent eBay suspension, the Paypal limitation is by far the worst thing that can happen to an eBayer. At any time, for any reason, Paypal can limit access to an account. If your account becomes limited you will not be able to send or request money, withdraw funds to your bank account, close your account, and in some cases receive additional funds. If you are unable to complete the steps to reinstate your account, Paypal will keep all of the money in the account for 180 days. The Paypal limitation catches many sellers by surprise and most can’t believe Paypal can hold funds that don’t belong to them for 6 months. Nonetheless, this fact is outlined in Paypal’s User Agreement that everyone agrees to before using Paypal. Paypal will also permanently limit your account if you get suspended on eBay. If that happens, there is very little chance you will see any of the money that’s in the account for 180 days.
Why Does Paypal Limit Accounts and How Can I Avoid Them?
The main purpose of the Paypal limitation is to reduce Paypal’s risk of loss. As I explained in my Paypal verification guide, very little information is required to sign up for a Paypal account. In addition, that information can be completely fraudulent. Paypal wants as many people as possible to sign up for accounts and they know that if they started requiring Social Security numbers and utility bills that far fewer people would open accounts. The Paypal limitation usually requires the account holder to provide a Social Security number to confirm identity, a land line phone number to verify location, shipment tracking numbers to prove items have been shipped and delivered, and supplier information including invoices to prove that the items sold are genuine and authentic. Paypal will also run a credit check on the Social Security number to see if the account holder has past problems with debt. If an account holder’s balance goes in the negative or there is another reason Paypal needs to track down the user, Paypal can use the information gathered from the Paypal limitation to do this.
According to the Paypal User Agreement, Paypal can limit accounts if any of the following things happens:
- Reports of unauthorized or unusual credit card use associated with the account including, but not limited to, notice by the card issuing bank;
- Reports of unauthorized or unusual bank account use associated with the account;
- Complaints received regarding non-shipment of merchandise, non-delivery of services, merchandise not as described, or problems with merchandise shipped;
- Initiation by a buyer of a reversal process through the buyer’s issuing bank without first pursuing the Buyer Complaint process described below;
- Receipt of potentially fraudulent funds;
- Excessive disputes or reversals, or attempts to “double dip” by receiving funds in a dispute both from PayPal and through a reversal or a refund from the seller;
- Refusal to cooperate in an investigation or provide confirmation of identity when requested;
- Initiation of transactions considered to be cash advances or assisting in cash advances;
- Sending unsolicited email or posting referral links on websites where they are not permitted;
- Opening multiple Personal accounts;
- The account has been used in or to facilitate fraudulent activity;
- Violations of this User Agreement;
- Name on the bank account associated with the PayPal account does not match the name on the PayPal account;
- Return of an incoming Electronic Funds Transfer for insufficient funds in the bank account, incorrect bank routing number, or incorrect bank account number;
- Use of an anonymizing proxy;
- Participating in prohibited transactions and activities, including but not limited to multi-level marketing programs, gifting clubs and other pyramid schemes, and listing items for sale that have a delayed delivery date of 20 days or more after the transaction list, and other activities that are prohibited in Part II of this Agreement;
- Reports from credit agencies of a high level of risk;
- Receipt by PayPal of excessive complaints regarding your account, business or service; and/or
- Logging in from a country not included on PayPal’s permitted countries list
As you can see, this list is fairly exhaustive. Paypal really can limit an account for any reason they can dream up. When I say Paypal, what I really mean is Paypal’s computers. Paypal has one of the most sophisticated computer systems in the world and their fraud detection software is just as complex. Doing various things will cause the system to flag your account. This includes adding and removing addresses or accounts, inputting the wrong password, signing in from a computer that isn’t normally used, receiving an unusually large amount of money in a short time, withdrawing too much money at one time, receiving complaints, and the list goes on forever. The trick to getting Paypal to leave your account alone is raise as few red flags as possible. Here’s how:
The best way to minimize the risk of getting limited is to provide Paypal with as much of the information they’re going to want before it comes to a limitation. If you sign up for the Paypal Plus Credit Card, you will verify your Social Security number as well as your location by activating the card Paypal sends in the mail. If you don’t want another credit card, you can also give Paypal your Social Security number during verification or by signing up for the Money Market Fund. Signing up for the Money Market Fund will also pay interest on the money you have in the account, and should it ever come to a permanent limitation, Paypal will continue to pay interest on the money for the 180 days it’s stuck there. You can also sign up for the Paypal Debit Card if your account has been active for more than 60 days which will also verify the information.
There are several ways to minimize the risk of a serious Paypal limitation if you do not want to give out your Social Security number. Be aware that you will have to give it out at some point in the future unless you are comfortable with the 180 day hold. Paypal limits accounts it deems to be risky, so minimizing risk to Paypal is what it’s all about. First, make sure you verify your account before you start accepting payments. An unverified account that starts receiving payments won’t last long before limitation. If you’re selling on eBay you also will not be able to list more than 15 items before you’re forced to link a verified Paypal account. To learn how to verify an account without a credit card, read http://www.auctioncope.com/guide/verify-and-lift-limit-on-paypal-account-without-credit-card-or-social-security-number/. Second, start selling slowly and try to mix in items in categories Paypal does not deem high risk. For high risk items, see my guide on the 21-day hold. Third, when you sign up for a seller account, choose Paypal as the way you pay your fees. If there is anything Paypal and eBay are more concerned about than risk, it’s whether or not you pay your eBay fees. Fourth, if you receive a call from 402-935-7733 answer it and be ready to answer questions about your eBay and Paypal activity. Paypal calls to verify that the phone number is legitimate and that you’re the account holder. They will ask questions about what you’re selling, where you get it from, how you ship, how much you expect to sell, and whether or not you’re familiar with various Paypal services. Be ready to answer these questions in a way that will please Paypal. If you say something that the Paypal representative isn’t happy to hear then you can look forward to a serious limitation very soon after hanging up the phone. Sixth, make sure you enter tracking numbers into Paypal if you don’t use Paypal shipping. Paypal is concerned about items being shipped in a timely manner and if you don’t input tracking numbers they won’t know that you’re actively shipping items. Seventh, minimize Paypal disputes and complaints. If a buyer has a complaint about an item, accept the return rather than risk a Paypal dispute. Paypal has been allowing buyers to return items to sellers for a full refund around 99% of the time recently, which means the buyer will be allowed to return the item to you for a refund no matter how ridiculous the buyer’s complaint is. Eighth, don’t withdraw money as quickly as you receive it. If you continually leave your balance around zero Paypal will have no choice but to limit your account and get your Social Security number so they can track you down if you rip a lot of buyers off and leave Paypal footing the bill. The most famous case where this occured is PayPal Australia Embroiled in Aftermath of Seller Collapse. This happened during Paypal’s failed attempt to make eBay Australia Paypal only. The two stories together were devastating for eBay in Australia.
The bottom line is that Paypal will limit all heavily used accounts sooner or later. If you’ve accepted $10,000 over several months you can expect to receive a limitation and that amount can be much less if don’t minimize your limitation risk. The easiest way to avoid a limit is to give up the information Paypal will ask for anyway. If you do that, you likely won’t be limited unless you begin to receive a lot of complaints and disputes or you have feedback problems on eBay.
How Do I Know My Account is Limited?
You will receive an email with the subject “Notification of Limited Account Access OMARCP” from [email protected] which may have the sender’s name as “unknown sender.” The email will say something like:
“As part of our efforts to provide a safe and secure environment for the online community, we regularly screen account activity. While reviewing your PayPal and eBay accounts, we observed activity that we would like to further verify. For this reason, limitations have been placed on your account(s) until we are able to gather some additional information from you. In order to resolve the account limitations, please complete the following steps: 1. Log into your PayPal account 2. Click on the My Account tab 3. Click on the sub-tab Resolution Center 4. Go to the Action column 5. Click on the Resolve button and complete the requested steps on each lifting requirement outlined. After we have gathered the necessary information, your account will be reviewed for reinstatement and you will be notified by e-mail of our decision. Please note that any sellers fees owed to eBay may become due and payable. Any outstanding amounts owed will be debited from the billing method on file unless previously disputed. We thank you for your prompt attention to this matter and apologize for any inconvenience. Sincerely, Account Review Department”
It may be followed up by this email if you do not respond,
“As part of our security measures, we regularly screen activity in the PayPal system. During a recent screening, we noticed an issue regarding your account.
PayPal occasionally performs credit checks on selected account holders. Your account has been selected to go through this process. We must complete a credit review in order for the warning on your account to be lifted. In most cases, the account holder’s personal credit is analyzed using a Social Security number and an address likely to generate a match with a credit bureau. Please log into your PayPal account to provide this information. If an examination of your business credit would be more appropriate, please contact our customer service department to supply your Tax ID number.”
Paypal limitation emails are some of the most common spoof emails from hackers. Do not click any link in any email you receive about a Paypal limitation. To find out if your account is actually limited, log in to your Paypal account by opening up a new browser and manually entering Paypal.com. If your account is limited you will see the following screen:
Completing the Steps to Remove the Paypal Limitation
Paypal usually requires all or most of the following steps depending on the type of limitation. I recommend completing them in the order listed below. If you can’t get past the earlier steps then there is no reason to give Paypal your Social Security number just so they can track you down and run a credit check. Plus, if you give out your Social it will be impossible to create a new account in the future with the same name because Paypal will be able to link you to your previously limited account. It’s also important to complete as many of the steps as possible before uploading any documents, because after you upload a document your limitation will go into review, at which point Paypal will decide if the limitation will be lifted. You can be denied and have an opportunity to try again, but it’s best to wait to upload documentation until you have completed the other steps to the best of your ability. It is likely that you will have to call Paypal to get the limitation removed unless Paypal takes your Social Security number correctly and you have all of the other information that’s required. To call them to plead your case, dial 1-888-221-1161.
Go to the Resolution center and you will see a screen similar to this with all of the steps you need to complete to restore access to your account:
The reason it says that this account can withdraw funds is because it’s been limited for over 180 days. Paypal will likely not allow you to withdraw any of the funds while the account remains limited.
1. Confirm Location – Phone Verification
Click the “Resolve” button under “Action” to see what’s required to complete each step.
Paypal uses public records to match names and addresses with phone numbers. For this reason, you will have to add a valid landline phone number that matches the address and name on the Paypal account. If all of this information matches, you will receive an automated phone call from Paypal with a pin code. Simply enter the code and the address verification will be complete. If you try to use a cell phone for verification, Paypal will only give you one chance to add a valid laneline phone. Unlike eBay seller verification, Paypal will not accept a cell phone number for this step. If you’ve recently moved, live in a rental, or don’t have a landline, you will have to complete address verification by waiting for Paypal to send a letter to the address listed on the account, which may take up to two weeks or more. This letter will have the code you need to input.
It used to be possible to use a virtual phone number from vumber.com to get past this verification step. That is no longer possible. If you no longer have access to the address where your Paypal account is set up, you can sign up for an address change at USPS.com and have your mail forwarded from that address to whatever address you want. You can use a Simon Giftcard to verify the address at USPS.
You can scroll down in the Resolution Center to see all of your open disputes. If there aren’t any, then this step should be completed.
“Resolving Complaints” refers to all of the item not received and item not as described disputes and complaints you have on file in the Resolution Center. This means closing all disputes by issuing a refund to the buyer manually, convincing the buyer to close the dispute, inputting a tracking number that shows delivery, or waiting for Paypal to make a decision on who will win the dispute. Waiting for Paypal to decide a dispute could take months, so it’s best to actively try to resolve disputes on your own by telling buyers to return items for a refund or refunding buyers that you don’t have valid tracking numbers for. This is another reason why you shouldn’t ship First Class International or any method that doesn’t have tracking. You run the risk of a lot of item not received disputes which will just make it more likely that your account will become limited. Numerous disputes is one of the most common reasons Paypal will limit an account, so reducing the amount of disputes is important to keeping your account in good standing.
Resolving these disputes can be a time consuming process if you have a lot of complaints. Even one complaint is a hassle, as you may have to issue a refund to close the dispute if you want to get your account back in good standing. At the very least, you will have to select “Return the item for a full refund” to all of the complaints, no matter how ridiculous the buyer complaint is. It’s easier to do that if you only have one or two complaints. If you have numerous complaints, you will likely have to issue a lot of refunds in order to get the disputes closed and this step completed. If you’re waiting for the letter from step 1 then you will have some extra time to resolve these disputes. You will have to get most of the disputes closed and all of the disputes at least “waiting for the buyer’s response” if you want Paypal to remove the limitation.
3. Provide Proof of Shipping
Providing proof of shipping should be easy if you use Paypal shipping or manually input tracking or confirmation numbers into Paypal because you print at USPS.com or go to the Post Office. Paypal will select several transactions for you to enter tracking numbers for. They may be entered automatically or there might not be any listed if you ship with Paypal. Paypal likes to pick the newest transactions, so you may not have had a chance to ship the items for the transactions they choose. Either way, if there are transactions listed, enter the tracking numbers. If you do not have tracking numbers, you’re going to need to send envelopes with Delivery Confirmation to addresses in the buyer’s Zip Code and enter those Confirmation numbers into Paypal. Paypal can’t tell if an item was delivered to an exact address because USPS Delivery Confirmation only confirms delivery to specific Zip Codes, not street addresses. If you ship First Class Mail International for international orders and do not have tracking numbers for those transactions, enter in tracking numbers for the other transactions and complete the rest of the steps and you should be fine. It may take a call to Paypal to get the account unlimited, but they should be understanding. The status under “action” may never change to “complete” from “resolve” for this step. Don’t worry, once you upload a file the review process will start and the Paypal agent will be able to see that you have completed this step.
When you click on the “resolve” button, it will take you to a page that asks for “proof of inventory” for certain transactions. If you do not have tracking numbers for any of your transactions you may be able to take photographs of your inventory and upload them at the same place you upload invoices and supplier information. If you do this you will likely have to call Paypal to explain what you’ve done, but it may be enough to get this step checked off if you have completed the other steps to their satisfaction.
4. Set Credit Check Address
Paypal will run the credit check and identity verification with the name and address you provide here. If you signed up for Paypal using an address that is not on your credit report, you will have to add an address that will be on your credit report for this step.
5. Enter Social Security Number
There is no way around the Social Security number verification other than calling and begging Paypal to accept another form of identification or properly opening up a business and having a Tax ID. Begging works a lot less than it used to because Paypal’s Buyer Protection keeps them on the hook if a seller rips a buyer off and Paypal can’t retrieve the funds from the seller. The Social Security number is the best way for Paypal to track down sellers and threaten their credit. It’s also Paypal’s method to check a seller’s past history with debt. To remove the Paypal limitation you will need a Social Security number that matches the name on the account. There’s virtually no way around it, so make sure you have this information ready and are willing to give it up if you want to use Paypal to accept funds exceeding a few thousand dollars. In addition, there is legislation beginning in 2011 that will force Paypal to give the IRS revenue information in many circumstances, so expect Paypal to start asking for Social Security numbers sooner and sooner into the account’s life. If Paypal says your Social Security number is invalid online, you will have to call customer service and give it to an agent.
Paypal wants your supplier contact information to ensure that your items are authentic and genuine. Ever since eBay got sued for facilitating in the exchange of counterfeit goods, Paypal has been trying to crack down on fakes. The thing about the supplier information is that they can’t verify you actually get your items from where you say you get them. Your best bet is to tell Paypal you shop sales, sample sales, discount stores, inventory closeouts, thrift stores, etc. and buy your items from reputable stores for resale. The information can be vague and still be accepted. If you have a reputable supplier or deal with a manufacturer directly you can use that, but don’t expect Paypal to be impressed or more likely to work with you. Many sellers who get limited won’t have fancy contracts or big name suppliers so it will be necessary to provide other information. The supplier contact info likely won’t make or break your limitation appeal and Paypal will accept fairly vague information. I don’t recommend making some supplier up though, it’s better to give information that is plausible, but unverifiable. Create a Word document or a document in a similar program and enter some reasonable store names along with their addresses and phone numbers and be prepared to upload it at the same time you upload your invoices.
Clicking “Resolve” on the invoices will bring you to the master upload page where you can upload pictures of your inventory, utility bills to confirm location, credit card statements, or anything else you think will convince Paypal to remove your limit.
Paypal will pick several transactions that you will need to provide invoices for. If you have valid invoices from a legitimate supplier you can upload scans or photographs of those to complete this step. Otherwise, it’s best to provide receipts from stores or packing slips from items purchased online. Paypal can’t tell if the receipts and packing slips you upload are also the items you’re selling on eBay, but it’s best to provide the most plausible receipts possible. Specific receipts for the items in question are best. You don’t want to set off any red flags by saying you get your items from China or some fake person that you don’t have valid information for. Paypal only requires this information to cover their bases and make sure you don’t admit to selling counterfeits or give them reason to believe that’s what you’re doing.
The Paypal limitation is probably the biggest hassle you will ever go through during your tenure on eBay. It’s important to know what you’ll need before you need it, so you can have the documents ready to upload. Although it is possible to delay the limitation, it will happen to any serious seller at some point. The good news is that it should only happen once unless you begin to receive a lot of Paypal disputes or negative feedback. Beginning in 2011, expect Paypal to start collecting Social Security information even sooner as they will be required by law to report revenue to the IRS. This may change how necessary Paypal limitations are. The most important part of resolving a Paypal limitation is to remain calm and not say or do anything that makes you seem shady. Try to be as nice as possible on the phone and they should be willing to work with you to resolve your limitation. Remember, the purpose of the limitation is to find out who you are and what kind of business you’re running. If you submit reasonable information and have a Social Security number for the account then you should be able to restore your account access in a few days.
The Best Apps and Sites for Selling Your Old Stuff
by Natasha Stokes on August 25, 2017
Looking to get rid of some old junk? Your unused stuff could be someone else's treasure.
Depending upon what you’re trying to sell, some services are better than others. We scoured online markets big and small, looking for the best ways to help you unload anything from your fridge to your Fendi bag.
Regardless of the service, selling your old stuff isn't exactly a get-rich-quick scheme. Well-lit photos that show different angles of an item are key to drawing interest, as are setting fair prices and crafting descriptive titles with keywords buyers are likely to search for.
We considered the following factors while researching services:
- Ease of use: Is the website or app interface newbie-friendly?
- Amount of work: From settling on a good starting price, to responding to buyers, to shipping items, some apps make selling stuff online more work than the profit is worth.
- Fees: Expect to pay at least 10% of an item's selling price to the marketplace you use – and up to 40% if you use a concierge service that takes care of listing and shipping the items for you.
Since its launch in 1995, the online-auction kingpin has steadily added features to its marketplace, attracting professional e-sellers and real-world store owners to its original base of regular folks looking to clear out their junk.
A comprehensive selling interface lets you experiment with different selling models – the $1 auction is unbeatable for attracting interest, while setting a specific Buy It Now price can help shift items that the buyer may prefer to get immediately, such as clothing. You can also add in a Best Offer feature if you're up for some haggling, or put a reserve on auctions so that items won't sell unless they hit particular prices.
Best for: eBay works for just about everyone, although its listings policy officially rules out “intangible items,” specifically noting that souls can’t be sold. At any given time, there are around 800 million worldwide listings spanning clothing, furniture, antiques, collectibles and more.
Ease of use: While listing an item on the desktop site involves a lengthy form that asks for time-consuming (but not mandatory) details such as the length of a shirt sleeve, posting via the eBay app is much quicker.
How much work do I have to do? Just posting an item for sale is pretty quick when using the app. Snap a few good photos of the item, find a keyword-friendly title, and type up a couple descriptive sentences. If you've got a lot for sale, eBay offers features for more experienced sellers, including estimated prices and in-depth analytics for tracking your sales. The flip side is that you can end up spending an inordinate amount of time trying to craft the perfect listing.
If you just want to get rid of your things, the eBay Valet service lets you mail in certain types of items -- including like-new designer clothing -- for eBay staff to sell. The service commands a fee of between 20% and 75% of an item’s selling price (items that sell for over $500 are charged on the lower end; under $25 at the higher end).
Fees: Your first 50 listings each month are free to post whether you go for auction or fixed pricing (though upgrading with bigger photos or premium visibility in search results costs extra), after which each listing costs 30 cents. eBay also takes 10% of the final selling price of each item (after shipping costs and any other fees you charge the buyer, with a cap of $750). If you use PayPal – and eBay makes it a requirement for certain listings – it charges an additional 2.9% plus $0.30 per transaction.
Good for getting rid of old stuff? There's a good market for broken electronics, so if you have a smartphone with a busted screen, or a laptop older than your niece, chances are another eBayer will want to strip it for parts.
Overall: Selling on eBay takes the most effort, but can turn the most profit. However, the site has gotten some flack for its seller-unfriendly buyer protection policy, where sellers foot the refunds for items that don't arrive or are claimed to be significantly different from the description.
This iOS app sits between sellers and buyers to take care of the entire listing process, including determining the highest selling price based on similar products, checking your item, and sending you boxes with prepaid mailing labels to post into the Gone warehouse. If you live in the Bay Area, New York, Seattle and Austin, you can arrange for a real live person to come over, pack your item, and ship it.
Gone analyzes transactions for thousands of electronics from online marketplaces across the world to arrive at the selling price for your item. The item is then posted at this price on the Gone marketplace awaiting a buyer. Sellers can post their items online via the iOS app, or by SMS..
Best for: Gone works well for selling electronics in good condition.
Ease of use: Getting your stuff into the marketplace is all done via the app. You snap at least two -- and up to four -- photos or videos of the item to be sold, add a quick description, and upload it to Gone for price appraisal.
How much work do I have to do? Not much. Once you upload items to Gone, you'll get an estimated earning (minus packing, posting, and other costs), at which point you can either reject or accept the listings. After that, you'll receive boxes and mailing labels to ship items to the Gone warehouse, where they’ll be inspected then put up for sale within a day. If you allow it to access your email, the app can scrape your inbox for receipts of stuff you bought online in order to automatically populate the items’ description boxes with the pertinent details.
Fees: Gone factors its fees into the suggested price for your item, so that whatever the selling price is, is the full payment you’ll receive. Once your item sells, you receive your earnings as a PayPal transfer, Amazon gift card or check.
Good for getting rid of old stuff? No. Gone only takes on consumer electronics – think computers, tablets, smartphones, or headphones.
Overall: If you don't want to go through the laborious process of spit-shining your gadgets, photographing them, and stressing out over how much to sell them for, Gone does it all for you through in an easy to use interface – and charges less in fees than eBay's similar Valet service.
If Craigslist is an online version of the classifieds, OfferUp is a tech-savvy version of Craigslist. It sports a gorgeously intuitive, picture-heavy interface for buyers to find anything from appliances and antiques to clothing to electronics in their respective locations.
Like eBay, both buyers and sellers are rated after transactions, and like Airbnb, both can opt for additional validation through real-world ID scanning, as well as linking Facebook and email accounts. The service encourages sellers to stay local with face to face transactions, and avoid shipping items without the buyer seeing them first.
Best for: Just about anything in your home, from heavy appliances to small decorative items.
Ease of use: Modern, fresh-looking Android and iOS apps make it especially easy to stroll around taking pics of all the things you don't want before uploading each with a keyword-friendly title and short description. Buyers can then browse by neighborhood – which can give you an edge when hawking an old electric kettle that could sell simply because it's the nearest one to a prospective buyer. Buyers can message you from within the app – a good idea in case of disputes.
How much work do I have to do? It takes about half a minute to post a listing, and you don't need to bother with shipping. As with Craigslist, for the sake of staying safe when meeting with virtual strangers for the transaction, it's a good idea to meet buyers in a public location.
Fees: Selling can be more profitable for certain items than other sites, as there are no fees, and you can be paid cash in hand.
Good for getting rid of old stuff? Yes. With thousands of new posts every day – compared to eBay's hundreds of thousands – there's less competition for your old stuff, and many neighborhood buyers may pick your everyday junk over someone else's simply because it saves them gas or shipping fees.
Overall: OfferUp is like a cross between eBay and Craigslist, with no-fuss, in-person transactions, and trust features such as seller ratings and user validation.
There are dozens of fashion reselling sites out there, but Vinted offers an additional feature: the option to swap items without incurring any fees.
If you prefer to make some cold hard cash, it's also an easy option for putting stuff up for sale. Where high-fashion-centric sites require sellers to send in their prospective items for checking before sending on to the buyer – thus lengthening the time before you get paid – Vinted lets sellers and buyers conduct their own exchanges, with seller ratings and the option to follow particular sellers and brands.
Best for: Clothes that are in good condition, from mass market fashion to designer brands, though the bulk of listings seem to be for mainstream fashion.
Ease of use: You can post items for sale via the web and iOS and Android apps by simply uploading a few pictures, inputting the brand, size, and condition of an item, and then writing a short description. If you're up for a swap, you can add that as an option, allowing other swappers to get in touch for a fee-free exchange.
How much work do I have to do? You'll have to figure out the best price for your item, buy postage materials, and ship items yourself.
Fees: Listing items is free. Buyers pay a service fee of 5% of the item's cost, plus a $0.70 fixed fee. However, Vinted hangs on to payments until the buyer confirms they've received the order and it's as described (up to 2 days after the buyer has confirmed they've received it), so you may end up waiting a week for money to be deposited into your account. A nice feature is that if you buy an item on Vinted but don't like it (and can't return it), you can relist that item for sale without incurring the fee.
Good for getting rid of old stuff? If you clean, iron, and shoot good pictures of your clothing, you could turn a tidy profit.
Overall: A low-fuss way to sell mainstream fashion for a teen-to-twentysomething audience.
This sophisticated clothes reselling marketplace focuses on branded fashion from j. Crew to Louis Vuitton, with items displayed in a magazine-esque design that showcases editor's picks and categories such as “unique and surprising shoes.”
Sellers can compile a personalized homepage or “closet9rdquo; showing items for sale as well items they've liked from other sellers. Users can follow sellers and brands in order to keep track of new items.
Best for: Designer bags and accessories, with somewhat lesser demand for high-end clothing and shoes.
Ease of use: The site and iOS app are streamlined and stylishly designed, with a simple interface for uploading photos, noting brand, size, and color, and setting the price, including a calculator to show what you'll earn after fees. Listings are active until they sell, without the time limit that some other sites impose.
How much work do I have to do? It's minimal. You take a few photos of each item (which Tradesy edits and cuts out onto a white background for that pro storefront look), select the brand and category, and either choose Tradesy's proposed price for the item or set your own. When a sale goes through, you'll be sent a prepaid, pre-addressed mailing label and box to mail items directly to the buyer.
Fees: Items can sell for anywhere from under a hundred bucks to thousands of dollars. There are no listing fees, but the site charges a flat commission of $7.50 for sold items less than $50 and 14.9% on items over $50. Its refund policy is seller-friendly – if a buyer returns your item because it's the wrong fit or style, you'll keep all your earnings and Tradesy takes care of the refund.
Good for getting rid of old stuff? Only if it's branded and in good condition.
Overall: It’s great for selling your pricier items to fashion-savvy shoppers, however Tradesy has a smaller user base than eBay, so you may get fewer interested buyers.
This beautifully designed site and iOS app focus on the reselling of unique or designer homeware, as well as antiques and jewelry. The site’s homepage shows timely curations of the available products, such as barware in time for Father's Day, or items from “New Miami Sellers.” A couple hundred new items are posted each day, with the site's catalog filtered by designers, styles, and cities, so that buyers can hunt down anything art-deco in Chicago, for instance.
Best for: Vintage or antique furniture, house accessories, or jewelry in good condition.
Ease of use: The online form for posting items contains helpful fields for first-time sellers, with options for noting the condition of your item (anywhere from “excellent9rdquo; to “needs work”), its dimensions, your description of it, and whether you'll allow local pickup – handy for minimizing the odds of fickle buyers returning items for no good reason.
How much work do you have to do? You're the one to set an asking price, as well as a minimum price, but if you can't decide, Chairish can suggest a price that's likely to help you sell your item quickly. You can't just list any old item, either: Chairish must approve the listing based on your pictures and whether there's demand for the item’s particular style. After that, the listing will be live within five working days. If an item doesn't sell after 30 days, you'll be encouraged to drop the price.
Fees: There's a 20% commission fee for the first $2,500 of the item' sale amount, 12% commission for any amount over $2,500 but less than $25,000 and a 3% commission for any remaining amount over $25,000, and buyers have 48 hours to return shipped goods. Payment isn't credited to your account until the return period ends. (If a buyer picks up in person, then the return period ends at the time of pickup and you'll presumably have been paid cash in hand.)
Good for getting rid of old stuff? Not unless it's quite valuable: there's a minimum listing price of $25 for each item.
Overall: Good for selling high-value homeware to people who are likely to appreciate it.
Over 60 million people use Craigslist every month, posting anything from jobs to event listings. The buying and selling of secondhand goods represents a brisk trade on an overflowing marketplace that still looks like a 90s-era message board. It's often the place to pick up a bargain from people who just want to get rid of their stuff.
Best for: Nearly anything in your house, particularly big things such as appliances and furniture. Smaller items like clothing or accessories are better suited to other sites.
Ease of use: Without the need to fuss around with lengthy posting interfaces or a middleman to give you the thumbs-up on a listing, Craiglist is an extremely easy way to get your stuff out to prospective buyers. As long you write a descriptive title with the keywords a buyer is likely to search for and choose a fair price, you're likely to be able to move your stuff.
How much work do you have to do? If you're keen to sell, you'll have to be on the ball with responding to interested buyers, some of whom may test you with low-ball offers that seem designed to insult. Choosing a fair price may also be tough for some, though you can always note that you're open to haggling in order to draw more interest.
Fees: There are no fees for listing items for sale. You may have to price your items a little lower than you think, though, as buyers are often expecting a good bargain when they head to Craigslist. But cash in hand coupled with a no-refund policy makes a convincing case for posting here.
Good for getting rid of old stuff? Yes. And if you just want to get rid of stuff, you can list it for free.
Overall: Craigslist is still the juggernaut for getting rid of bulky items, with no listing fees and less businesslike transactions.
updated 8/25/2017 with current information on all sites and apps
[Images: garage sale via Shutterstock, eBay, Gone, OfferUp, Vinted, Tradesy, Chairish, Craigslist]